Bereavement Team Administration Assistant - Norwich, United Kingdom - Heritage Wills

Heritage Wills

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Bereavement Team Administration Assistant
We currently have a vacancy for a Bereavement Team Administration Assistant.

This is a full time role working 40 hours a week.

Summary of Job

To assist the bereavement team with the day to day running of the department, to include general administration duties, answering the telephone and probate file administration.

Handle sensitive and complex issues in a professional and objective manner.

Main responsibilities

Answer incoming telephone calls, deal with simple enquiries or otherwise transfer to relevant member of the team
Managing the team's diaries and appointments
Greeting clients arriving at the office for appointments with the team or taking delivery of paperwork
Retrieval of Wills from storage ready for release
Filing of documents
Archiving of files
General photocopying and scanning
Release Wills via post including typing of covering letters
Dealing with the cancellation of registered LPA's
Deal with incoming post including scanning to Virtual Cabinet
Sending outgoing post
General administration of probate files
Scanning of completed files
Restocking of stationery
Dealing with the storage of property deeds