Customer Service Advisor - Saltash, United Kingdom - SDHardware

Description

We are looking for a confident, motivated and experienced Customer Service Advisor to join our established team.

A Customer Service Advisor is an essential role within SD Hardware, you are the first point of contact for our customers therefore you play a major part in delivering a fantastic customer experience which is what we pride ourselves on.

The Successful applicant will join a small friendly but professional team who enjoy a positive atmosphere and inclusive environment.
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Bonus Scheme_

In order to support our customers and deliver a great service you will;

• Get to know our products in order to take orders verbally and on occasion in personUse our inhouse system to process customer orders,
• Liaise with suppliers

- maintain customer database information
- assist with any other office task that may arise

• Customer service experience (in a similar field would be desirable but not essential)
• Excellent communication and listening skills
• Basic Microsoft knowledge
• An ability to work as part of a team
• Great telephone manner
• An ability to work under pressure

WORKING HOURS MONDAY- FRIDAY 8AM - 5PM

About Us

SD Harware is a proactive company that values its position as one of the leading suppliers of window and door hardware throughout the UK and internationally.

We have a passion for our industry and the service we provide which has lead us to growing continuously over the last 8 years.

Job Types:
Full-time, Permanent


Salary:
£21,000.00-£25,000.00 per year


Benefits:

• Free parking
• Onsite parking
• Profit sharing

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme

Work Location:
One location