Reservation Agent - London, United Kingdom - Melia White House
Description
_Be our star, join us and create your own successful story _
We are currently looking for
Reservations Agent to join our team at Melia White House (Albany St, London NW1 3UP).
Meliá White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regent's Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street.
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About the role, what will I be doing?_**- Be aware of current and future availability on a daily basis, as well as any selling strategy proposed by Revenue with its restrictions
- Have knowledge of OPERA system
- Knowledge of Tour Series
- Be up to date with all short and long term promotions available at the hotel
- Be fully familiar with the hotel facilities and services and to promote these whenever possible
- Prioritize any correspondence from the day before and from external guests and clients to ensure efficient customer service
- Be fully conversant with all systems and computer procedures which are Reservations related
- Respect any confidential information received regarding guests, staff and management, and ensure adherence with the PCI rules and regulations at all times
Our Benefits Package Includes:
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Competitive Salary:
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Holidays: 28 days' holiday including 8 public holidays
Contributory pension scheme and Life Assurance:
Discounted dental and health cover with HSF:
Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
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High street discounts: with Perks at Work
About Meliá Hotels
Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International is one of the largest hotel companies worldwide as well as the absolute leader within the Spanish market, with more than 390 hotels (current portfolio and pipeline) throughout more than 41 countries and 4 continents under the brands: Gran Meliá Hotels & Resorts, Paradisus Resorts, ME by Meliá, Meliá Hotels & Resorts, Innside by Meliá, Sol Hotels & Resorts and TRYP by Wyndham.
:ME London, Meliá White House and Meliá London Kensington.
INDFOH
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