Receptionist/administrator - Liverpool, United Kingdom - Ford medical practice

Ford medical practice

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

Do you want to work in a rewarding patient facing role whilst working alongside supportive and friendly colleagues?

We are looking for someone who is available to work 20 hours over 4 days between the hours of 7:45am-6:45pm Monday to Friday.

Shifts/days to be agreed.

Flexibility is essential.

Key Skills

Excellent face to face communication
Excellent telephone manner
Respect for patient confidentiality at all times
Excellent IT skills
Have the ability to remain calm under pressure
Previous experience in primary care preferred but not essential We are looking for people that are flexible and able to help cover sickness and holidays in the team.

Duties to include

Maintaining and monitoring the Practice appointment system
Answer incoming phone calls and dealing with appropriately
Dealing with the patient requests appropriately
Data Entry into patient's records as necessary
Processing of prescriptions
Signpost patients to appropriate services
Dealing with requests from patients, other team members and external agencies
Handling of new and temporary registrations and patient documentation / information as required
Manage queries efficiently
Photocopy documentation as required
Maintain a clean tidy, effective working area at all times
Maintaining confidentiality at all times
Other duties commensurate with role

Overview of our organisation

Ford Medical Practice is a 6000 patient practice and pride themselves in being:

Consistently high QOF achievers
A paper light, digital exemplar Practice using the EMIS Web clinical system
A friendly, innovative and forward thinking Practice
A Training Practice

The team currently consists of 2 GP Partners, 3 Practice Nurses, Reception and Administration Team and Management Team.

Previous applicants need not apply.

If you are interested in this vacancy, we would love to hear from you.

Interviews:
Dates to be confirmed

Job Types:
Part-time, Permanent

Pay:
£11.50 per hour

Expected hours:
No less than 20 per week

Application question(s):