Service Administrator - Wellingborough, United Kingdom - Vp plc

Vp plc

Verified Company

Wellingborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

If you are looking for an administrator job which means you get to see and speak with our customers and build great relationships where no day looks the same, then this great new job opportunity could be the perfect fit.

**What will you be doing

We are currently looking to appoint a Service administrator to join our busy ESS depot in Wellingborough.
This is very much a customer facing role requiring experience and confidence in dealing with customers on the telephone and also face to face.
Processing customer quotations and orders
Updating/recording daily/monthly reports
Interfacing with Hire desks, branches, rehire suppliers, customers and colleagues
Making outbound phone calls to customers advising them on their equipment and also chasing order numbers
ESS hire safety equipment and therefore some knowledge of such products would be an advantage. This is a fantastic opportunity to join a team in a fast paced, customer focused environment where your role will be varied and have an impact on the success of the branch.

Do you have what it takes

Proven experience in a customer service role
Good IT skills
Confidence in dealing with customers on the telephone as well as face to face
Experience of working in a diverse team
Basic knowledge of safety products is desirable
Valid driving licence desirable
Ability to handle administrative correspondence coming in to the department daily

A little bit about us
ESS are market leaders and as such recruit and retain trustworthy, knowledgeable and passionate professionals providing a collaborative culture. This in turn enables them to thrive through our robust training and personal development programme.

All this on top of a supportive, inclusive ,open, positive and empowering working environment makes for a great place to work.

Whatever your role at ESS, you will have a part to play in contributing to the success of our business