Operations Support Officer - Cheltenham, United Kingdom - Special Olympics Great Britain

Description

Job title:
Operations Support Officer


Salary:
Circa £27k FTE per annum depending on experience


Accountable to:
Director of Operations


Accountable for:
Office volunteers


Location:
Hybrid home/Cheltenham (Gloucestershire) office based, with some travel required across the UK


Hours:
Negotiable - minimum 2- maximum 35 per week

Over the last two years, Special Olympics Great Britain has undergone significant organisational change as part of a new and ambitious growth strategy in place for We now have the opening for a new Operations Support Officer to join our recently appointed Director of Operations in our dynamic and ambitious National Office team.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives.

We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for an individual who is passionate about Special Olympics and is completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause.

Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

A newly created post, the Operations Support Officer at Special Olympics GB (SOGB) is a wide-ranging role, reporting to the Director of Operations, to assist in the management of the operational and support services activities including governance, HR, business processes, data protection, IT, and health & safety to ensure that the SOGB organisation runs smoothly, efficiently and effectively.

This post is essential, providing central support and a central point of contact for the organisation.

As a member of the Operations Team, you will play an important part in shaping the operations capability and capacity building, driving it forward and will actively support the strategic plan in accordance with the stated mission.

Main Areas of Responsibility

Key Responsibilities:

• Provide comprehensive, confidential & timely support to Director of Operations.
• Be the first point of contact for external enquires.
• Provide core support to the organisation to include dealing with mail, general queries, administration, organising and maintaining supplies, merchandise and some printed materials.
• General HR, recruitment and training support and administration.
• Manage the travel & hotel booking systems including reviewing preferred suppliers and rates.
• Build and develop relationships with suppliers and contractors with a view to securing best value and excellent levels of service.
• Data entry and assist with the maintenance of the records management system(s).
• Arrange internal staff events and team days and assist with major and external events.
• Develop and maintain office processes and procedures.
• Resolve minor IT issues.
• Provide any additional administrative support to the Senior Leadership Team (SLT) as required.
• Develop, manage and promote SOGB's office volunteer/intern/work placement opportunities.

Governance and Meeting Support:

• Coordinate Board & SLT meetings.
• Provide confidential administrative support for Board meetings including the taking and production of minutes and the tracking of actions. This will involve attending meetings which will occasionally take place in London and/or other parts of the UK.
• Prepare board meeting packs including the creation of PowerPoint presentations and liaising with individuals for their input.
• Prepare Trustee induction packs.

Other Responsibilities:

• Be part of a high performing team.
• Act as project manager for small projects, and participate in other projects as required.
• Identify opportunities for continuous improvement of systems, processes and practices.
• Contribute to and support other areas of the organisation, particularly during times of peak workload.
• To work in accordance with the organisation's policies and procedures.
• To undertake any training that is necessary for the development of this role.
• Attend and participate in internal and external meetings or events which may involve travel away from the office/home and working outside of normal hours.
• Take all opportunities to promote the work of the charity in order to continually build our network of supporters.
• Any other duties as required to fulfil this role and the needs of SOGB.

Person Specification