Driver - Manchester, United Kingdom - Activate Group Limited

Activate Group Limited

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Driver

Department:
Activate Accident Repair

Location:
AAR Manchester

Reports to:
Bodyshop Manager

We're looking for Drivers to join our state-of-the-art Manchester body shop.

Help deliver outstanding service for our customers, and in return you'll receive competitive pay and bonus, opportunities for progression and great benefits

Role overview:

Timely collection, valeting and re-delivery of customer and courtesy vehicles, ensuring the customer is aware of delivery/delays. Vehicle checks and the collection of excess payments. Explaining the repair and processes to the customer. Dealing with customers in a professional manner, ensuring high standards of customer service.

Benefits:

33 days holiday (including bank holidays)
Personal health cash plan claim back the cost of things like dentist and optical check ups
Enhanced maternity / paternity / adoption / shared parental pay
Life assurance: three times basic salary
Amazing Christmas & Summer parties
Free breakfasts and fruit
Birthday surprise for everybody

Key responsibilities:

Carry out collection and delivery of customers vehicles as scheduled, completing all relevant paperwork detailing claim and nonrelated damaged and collecting excess payments, ensuring that the customer is treated in a professional and efficient manner.
To drive vehicles in a safe, lawful manner taking into account the weather and traffic conditions, reporting all faults with vehicles driven.
Ensure all documentation is correct when transferring vehicles.
Ensuring all vehicles are washed, vacuumed, cleaned and polished using the approved materials and equipment in order to present to the customer, where necessary, clean upholstery and carpets and when requested to do so steam clean engines and engine compartments.
Cleaning vehicles (customer and courtesy cars) ready for customer collection to a standard that reinforces the customers feeling that they have received first class service.
Report any accidents, incidents to your Bodyshop Manager without delay.
To be responsible for the collection of payments and receipts and to ensure the correct financial procedures are followed on return to the office.
Collect all necessary customer paperwork from reception, checking courtesy cars for damage and cleanliness before delivery to the customer.
Confirm any damage or cleanliness issues with reception team.
Notify customer and reception when a delay is imminent.

Skills and experience:

Full driving licence with the correct classification to carryout duties
Logistics experience
Experience of vehicle appraisal
Exceptional communication and customer service skills

What you can expect from us

At Activate Group, looking after team members is a major priority, and we'll make sure you have all the support you need to succeed.

From little perks like free fruit, breakfast cereals, and French pastries on a Friday, to impressive rewards for our employee of the month, we'll go out of our way to show how much we appreciate the effort you put in.

We also love to have fun together, and our whole company summer and Christmas parties are pretty legendary

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road accident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our values.

They define who we are, and how we work with team members, customers and suppliers: