Learner Onboarding Officer - Nottingham, United Kingdom - Aptitude Recruitment Ltd
Description
Aptitude Recruitment work with employers of choice across the skills and employability sector. We are currently looking to support a fantastic private training provider in adding to their team. They require an Onboarding Officer in their Nottingham team.Our Client is a well-established leading training organisation working in and around the East Midlands.
They provide a range of employment related training including Full Time Programmes, Apprenticeships, and work experience opportunities for adults and young people from diverse backgrounds.
Main purpose:
- To ensure learners receive appropriate and adequate information, advice, and guidance about the programme they are undertaking and understand what is expected of them and how and where they can access support.
- To improve the success and occupancy of learner numbers across all programmes offered by completing high quality IAG and enrolments and identify new business opportunities with existing employers and referral partners.
- To challenge all practices and procedures within own role and throughout the organisation and to contribute to and ensure continuous quality improvement.
- Carry out timely in month onboarding of learners, liaising with both learner and employer working in an agile and flexing way.
- Report any issues with onboarding/enrolments promptly and provide weekly updates on caseload to line manager/team.
- Carry out timely in month enrolments of learners onto their chosen programme ensuring that you undertake thorough IAG to ensure quality and eligibility for funding and the programme, reporting any issues promptly.
- Develop and maintain productive relationships with employers to ensure enrolments are timely in month and identify any new opportunities.
- Develop and maintain productive relationships with referral partners including promoting programmes across all provision to identify new opportunities.
Salary:
£21,000.00-£26,000.00 per year
Benefits:
- Additional leave
- Health & wellbeing programme
- Onsite parking
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (preferred)
Work Location:
In person
Reference ID:
OrlONB
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