Fragrance Consultant - London, United Kingdom - PARFUMS CHRISTIAN DIOR

Tom O´Connor

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Tom O´Connor

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Description
As a Fragrance Expert for Parfums Christian Dior, you are a brand ambassador.

In your role, you are responsible for driving fragrance sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.


LOCATION:

CENTRAL LONDON

HOURS:
22.5 OVER 3 DAYS - 30 OVER 4 DAYS

Part time with additional overtime. Flexible approach to days (trade 7 days a week) / store trading hours


MAIN RESPONSIBILITIES:


SALES:
To be an expert on fragrance, able to evoke passionate responses to fragrance notes to inspire and gain new clients

  • To pro actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
  • To be aware of and achieve or exceed sales targets, as set by your line manager
  • To pro actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)


  • KPI

  • To achieve set sales targets

SERVICE:

  • To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
  • To initiate contact with clients and welcome them both on counter and through traffic stopping
  • To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
  • To educate clients on Parfums Christian Dior products and the brand


  • KPI
- to achieve target for Mystery Shopping


GENERAL:

  • To participate in merchandise management and ensure that it is in line with Corporate guidelines
  • To monitor stock levels, report any issues and ensure that there are sufficient levels
  • To adhere to all company procedures and policies, as outlined in the employee handbook
  • To carry out any additional duties as directed by the management team

PERSON SPECIFICATION:
In order to be successful in this role, you will be:

  • Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
  • Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
  • You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
  • Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
  • Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.


Job Types:
Part-time, Temporary contract

Contract length: 6 months

Part-time hours: per week


Schedule:

  • 8 hour shift
  • Holidays
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Commission pay

Experience:


  • Retail sales: 2 years (required)

Work Location:
One location

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