Office Administrator - Durham, United Kingdom - JD Winter Ltd

JD Winter Ltd
JD Winter Ltd
Verified Company
Durham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Are you organized, detail-oriented, and looking for a rewarding full-time role in a dynamic and customer-focused environment? JD Winter Ltd, a well-established plumbing company based in Durham, England, is seeking a proactive and motivated Office-Based Administrator to join our team.

As the backbone of our operations, you will play a crucial role in ensuring the smooth functioning of our business.


Position:
Full-Time Office-Based Administrator

Responsibilities:


Diary Management:

Efficiently organize and maintain the diary of our plumbers and technicians, ensuring their schedules are optimized for maximum efficiency.


Invoicing:
Prepare and issue accurate invoices to customers based on completed services, ensuring all relevant details are included.


Customer Communication:
Act as the primary point of contact for customers, responding to inquiries, scheduling appointments, and providing outstanding service.


Record Keeping:
Maintain meticulous records of customer interactions, appointments, and invoices to ensure clear and accurate documentation.


Administrative Support:

Provide general administrative support to the office and management team, including data entry, filing, and other ad-hoc tasks as required.


Requirements:

-
Organizational Skills: Ability to manage multiple tasks and deadlines efficiently, ensuring nothing falls through the cracks.
-
Excellent Communication: Strong written and verbal communication skills to engage with customers and internal team members effectively.
-
Attention to Detail: A keen eye for detail to maintain accurate records and produce error-free invoices.
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Customer-Focused: A friendly and professional demeanor when communicating with customers, promoting a positive company image.
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Tech-Savvy: Proficiency in using office software, such as spreadsheets, word processing, and invoicing tools.
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Experience: Prior experience in an office-based administrative or customer service role is desirable, but not essential.
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Location: Applicants must be based in or willing to relocate to Durham, England.


Benefits:


  • Very competitive salary and opportunities for growth within the company.
  • A supportive and friendly work environment.
  • Chance to be part of JD Winter Ltd, a reputable and wellestablished plumbing company.
  • Training and development opportunities to enhance your skills.

How to Apply:


If you believe you have the skills and motivation to excel in this full-time role, we would love to hear from you.

Please provide your CV and a brief cover letter outlining your relevant experience and why you are interested in joining JD Winter Ltd.


Salary:
From £27,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Company pension

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Durham: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • English (required)

Work Location:
In person
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