Customer Service Advisor - Poole, United Kingdom - Keytek Ltd

Description

Due to business expansion, a fantastic opportunity has arisen within our ranks at Keytek Locksmiths. We are now recruiting for our extremely fast paced and very popular Customer Service Advisor position.

The role offers an excellent chance to work towards targets as part of a likeminded team whilst constantly striving to uphold the absolute highest standards in customer service.

We are a fast paced, inbound call centre with a national customer base looking for ambitious individuals who can manage numerous requests from providing quotes, to providing our very high demand emergency response service around the clock.

The successful applicant will need a passion for building strong rapports with both customers and our 200+ strong engineer network.

It's vital to us that any applicants appreciate the importance of successful working relationships.

Our office environment is one of a fun, relaxed and friendly nature and not that of a robotic call centre that you may be accustomed to.

We are looking for individuals looking for a future with a reputable company to join our close knit team in the coming weeks.

The successful applicant would also receive full training as well as an attractive salary package, competitive pay structure and uncapped bonuses.

Free parking is available, and we offer the opportunity for the individual to work towards their own personal ambitions and goals as well as those of the Company.

• Show commitment to customer service
• Display IT literacy
• Enjoy working in a fast paced environment
• Possess strong communication skills
• Work towards targets
• Have a positive outlook to both working as part of a team AND as an individual

Salary:
Up to £23,000.00 per year


Benefits:

• Casual dress
• Discounted or free food
• Onsite parking

Schedule:

• 8 hour shift

Supplemental pay types:

• Performance bonus