New Enquiries Administrator - Sheffield, United Kingdom - Sue Ross Legal

Sue Ross Legal

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Sheffield

Salary:

DOE

Reference:

Description:

Sue Ross Legal are working with a leading law firm who have offices across South Yorkshire.

We are assisting with the recruitment of a New Enquiries Administrator to join the Family Law team based in the central Sheffield office.

You will be the first point of contact for potential and new clients (in person, over the telephone and via writing) with duties including;

Ascertaining individual legal issues in order to advise or signpost to the relevant team
Informing clients of the benefits of being a client of the firm
Booking appointments for clients
Explaining the processes and next steps to clients once appointments have been made
Updating CRM systems with details of any client/potential client contact
Providing administrative support to Fee Earners within the Family law team
Opening and closing client files
Chasing outstanding information and documents from clients
Attending meetings with clients to assist with the completion of forms and documents
Diary management
Issuing court documents
General administration duties

This is a full time position and to be considered for this role you should either have completed a Law Degree and have strong customer service or administration experience or you could already be an Administrator within the legal industry and be looking for a new challenge.

You should have strong IT skills, an excellent telephone manner and a passion for providing high standards of client care.

For more information about the above vacancy or for a confidential chat about our other vacancies throughout Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, the North West and the North East, please send your details to us and one of our dedicated legal consultants will contact you.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.