Service Advisor - West Byfleet, United Kingdom - Pybus Recruitment

Pybus Recruitment
Pybus Recruitment
Verified Company
West Byfleet, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Customer Service Advisor - Byfleet

  • Salary: Starting from £28,999 + Bonus + Excellent Company Benefits
  • Hours: Fulltime, 45 hours per week, Monday to Friday with a halfday on Saturday (rotational basis)
  • Contract: Permanent


We are currently seeking a dedicated Service Advisor who is committed to delivering outstanding customer service within our clients Service Department.


Key Responsibilities:


  • Greeting customers upon their arrival at the Service Department with a warm welcome.
  • Providing regular updates and estimates to customers regarding vehicle service and repair.
  • Utilising and maintaining thirdparty booking systems such as 1 Link.
  • Managing invoicing and processing payments.
  • Monitoring and managing all Work In Progress.
  • Proficiency in navigating multiple operating systems.
  • Coordinating courtesy vehicle checkins and checkouts.

Requirements:


  • Previous experience in a similar role is preferred.
  • Excellent interpersonal skills with a customercentric approach.
  • Selfmotivated team player with a focus on achieving targets.
  • Ability to handle various customer situations with professionalism and tact.
  • Strong communication and listening skills are essential.
  • A full UK driving license is desirable.

Benefits:


  • Competitive salary with bonus opportunities.
  • Comprehensive training and development programs.
  • Opportunity for career advancement within a supportive team environment.
If you are passionate about delivering exceptional customer service and thrive in a fast-paced automotive environment, we want to hear from you
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