Workplace Operative - Gloucester, United Kingdom - Mitie

Mitie

Verified Company

Gloucester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Overview
Provide a first class, professional logistics service to a Mitie customer within a office environment. Logistics Operatives will generally specialise in one of the areas specified below. However, a prime function will be to assist when required and as directed by the local management team.

Main Duties
General

Assist in ensuring the logistics services meets or exceeds the Service Level Agreements and Key Performance Indicators required by the customer.
Manage Work orders in an efficient and timely manner.
Provide a professional service by ensuring all Logistic requirements are available to our customer's staff during the required service hours.
Compliance with all relevant Health and Safety procedures, ensuring the requirements of Health and Safety at Work and Environmental legislation are met at all times.
Progress promptly requests for logistic services required by personnel.
Maintain the general tidiness, cleanliness and safety of both Internal and External logistic work areas.
Delivery of stationary and consumables to office areas.
Carry out reasonable requests from the local management team, providing it is within the operative's capability and competency.
Effectively communicate with all colleagues to ensure the smooth running of the service.
Provide assistance according to business needs e.g. lunch cover annual leave cover etc.
Maintain a professional, polite and considerate manner at all times.
Adhere to uniform and presentation standards as per any dress policy.
Make use of a FM Helpdesk service for reporting and faults.

Porterage

Undertaking office moves.
Dealing with classified waste.
Conference Room set ups.
Maintain the general tidiness, cleanliness and safety of work areas utilised.
Provide a moving service to ensure all assets and materials directly allocated to staff are properly dismantled, packed and transported and reinstalled at the new location.

Mail and Messenger

Collection and distribution of internal and external mail and packages, secure mail, special and recorded deliveries etc.
Provide a receipt and invoicing service, including goods inward checks, storage, packaging, stock control and accounting.
Ensure stores are correctly receipted, unpackaged, checked, and stored where required.
Place orders for printing services on behalf of the BBC and its customers.
Execute express printing requests.
Provide advice on all printing, photocopying, binding and related services.
Arrange specialist printing services.
Operate high volume photocopiers and specialist printing equipment.
Delivery of completed printing output.
Collection of customers printing requirements.
First line maintenance of copiers and the coordination and management of external maintenance.
Operation of large format printers and copiers.
Provide a finishing service for documents including guillotining, drilling and binding.
Conferencing and Events.
Set up managed meeting rooms for meetings.
Set up event space.

What we are looking for

Demonstrate a proactive approach to delivering excellent customer service to stakeholders.
Strong team player orientation cooperative and willing to assist others.
Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
Well organised, with the ability to multitask, prioritise and manage competing demands. Strong multitasking capability, project and deadline oriented.
Maintains effective work behaviour in the face of setbacks or pressure remains calm and in control of themselves.
Excellent attention to detail and accuracy.