Administrator - Peterborough, United Kingdom - BCA

BCA

Verified Company

Peterborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Here at BCA we offer plenty of progression routes for our_ Administrators,_ with a lot of success stories to tell

We are looking for reliable, passionate, and professional individuals with a full UK driving license that wants to join the BCA family

Job Title:
Administrator (12 month FTC)

Location:
BCA Peterborough

Salary:
£23,000

Working Hours:
Monday to Friday 08:45-17:15

Job Status: 12 Month Fixed Term Contract

Who are we?

BCA operates the largest used-vehicle marketplace in the UK and Europe operating in 10 countries, 60 different locations, selling 1.3 million vehicles per annum.

BCA touches over 3.5m vehicles a year as it provides services along the vehicle life cycle from port to dealerships for new vehicles to refurbishment and logistics for used vehicles and the core re-marketing and auction operations.

This is an exciting opportunity to join British Car Auctions, a fast-paced company that really values your skills and hard work - a chance to work for the BCA, a positive and focused team working for Europe's largest vehicle remarketing company.

Main purpose of the job:

Administration of the day-to-day tasks performed by the RMS administration department.

Main responsibilities:

Administering the vehicle termination process.
Acting as front line customer service support in order to deal with all amendments and customer enquiries.
Ensure that customer SLA's are met or exceeded.
Ensure that all Quality and Health and Safety standards are met or exceeded at all times.
Data entry input into the clients inventory management system within SLA.
Be available to support other areas of the admin team.
Assign remarketing locations in line with rules and sales programme.
Select vehicles for appropriate sales channels.
Provide a weekly/daily update via a report to Manager/Supervisor on the productivity levels within the job role.
Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties' satisfaction as far as is reasonably practicable. Escalate any complex issues to the senior supervisor.
Undertake adhoc tasks as necessary to meet the business needs and for your own personal development.

Skills and experience required:

Administration/data entry background.
Good telephone manner.
Ability to be build rapport and relationships with stakeholders.
Logical thinker.
Problem solver.
Attention to detail.
High levels of accuracy.
Good understanding of Microsoft products, specifically Excel.
Excellent data entry skills.

Why choose BCA?

Onsite parking
Employee Assistance Programme
Eye care scheme
Access to BCA Rewards which provides online and store discounts with a range of retailers
Cycle to work scheme
Training/apprenticeship offering
Deals on new cars
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability._