Care Quality Lead - Inverkeithing, United Kingdom - Home Instead

Home Instead
Home Instead
Verified Company
Inverkeithing, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Company Description
Are you a proactive individual with a passion for ensuring high-quality care and support services? Do you thrive in a dynamic environment where you can make a difference every day? If so, we would love to hear from you

Home Instead is the world's leading provider of home care and companionship services for older people.

With minimum visits of on one hour, award winning training and an excellent reputation, we are immensely proud of the care we provide.


This is an existing opportunity to become part of a progressive, supportive and quality oriented organisation to become a key player in shaping the services we provide to our clients.


Applicants must be authorised to work in the UK.
We are currently recruiting for a
Care Quality Lead
to join our expanding team. You will be responsible for
driving our high-quality person-centred care within the West Fife and Kinross area's.

This role is a combination of both field work and office based** therefore, you will need to have a full UK Driving Licence and access to your own vehicle.


This role will be carried out on a full-time basis
Monday-Friday 9am - 5pm with a requirement for
out of hours working for visits, and as part of an
on-call rota which attracts additional payments to your basic salary.


Responsibilities and Duties:


  • Improving the quality of service for clients and staff
  • Client assessments, outcomes based care planning and reviewing
  • Ensure strict compliance with quality standards and regulatory requirements
  • Provide supervision and support to our dedicated caregiving team
  • Ensure strict compliance with quality standards and regulatory requirements
  • Cover gaps in the care schedule when Care Professional's are absent
  • Assist the Care Manager to create, update and audit client care plans
  • Update and maintain information on our digital systems
  • Conduct personalised client inductions to tailor care plans to individual needs
  • Good knowledge of Microsoft Word, Excel, and Outlook
  • A track record within the care sector and experience with similar duties
  • Excellent communication and interpersonal skills
  • Indepth knowledge of relevant regulations and standards
  • Experience supervising and supporting teams and individuals to bring out the best in them
  • A valid driving license and own your own transport
  • Comfortable driving around the Fife and Kinross area for various visits
  • SQV Level 2 in Health and Social Care or equivalent

Qualifications
SQV Level 2 in Health and Social Care or equivalent


Competencies:


Core Values
Accountable and responsible
People orientated
Compassionate, with a desire to help other people
Positive 'can do' attitude
Planned and organised
Reflective and open to learning
Adaptable to change
Living the Home Instead ethos


Role Specific competencies
Bubbly, engaging and customer focused
Focus on standards, quality and compliance
Good communicator, with the ability to use social media
Collaborative, team player
Responsive and able to prioritise tasks
A competent care professional
Multi-tasker
Growth Mindset

Additional Information

Benefits:


  • Additional oncall payments
  • Full learning and development programs
  • On site parking
  • Employee Assistance Program
  • Access to discounts for big brand stores, utility providers and more

Salary Details
£24,000 to £26,000 pro rata

Permanent, Full Time
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