Operations Administrator - Buckingham, United Kingdom - 1st Choice Recruitment

1st Choice Recruitment

Verified Company

Buckingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a passionate and confident individual who is an effective communicator with a keen eye for detail to join our Client within the education sector on a FTC or Temporary basis as an Operations Administrator.

This role will be supporting the team until at least September of this year.

This is a key post to support the department in the smooth running of all processes involved in the student life-cycle from enquiry to registration and graduation.

Salary:
Up to £25,000 per annum / £12.82 per hour

Hours: 37.5 hours per week - Monday to Friday, 9am - 5.30pm

Location:
Buckingham

Purpose of the position

The post holder will work across a range of courses that may change from year to year, and be expected to cross-collaborate with the admissions team to pick up any administrative roll during busier periods - mainly May to July.

Parts of the role are customer focussed and include sales of all our courses.

It also involves data entry, monitoring, tracking and assisting our trainees and tutors to provide excellent customer service and enhance the student experience.

KEY TASKS:

Be the first point of contact for all enquiries from our trainees, tutors or schools both verbally and in writing;
Supporting our trainees through their course from enquiry to graduation
Sale of FoE courses
Adding data on the admissions system
Checking compliance with our entry requirements
Participate in University events when required, such as Graduation
Collation of data and data entry ensuring accuracy
Supporting administration of all courses and other events including presentations/handouts, following up on room bookings and catering, room setup, IT set up etc.;
Formatting and proof reading
Creation and collation of all trainee paperwork on+to document manager
Manage and create Moodle (VLE
Visual Learning Environment) pages
Arranging marking and moderation of assignments
Organise meetings on teams/zoom
Assist with all the training days, online or face to face
General photocopying and office management
Provide holiday cover
Utilise computer systems (such as SITs and Document Manager) to find and update trainee information
Maintain familiarity with the DfE Initial Teacher Training and OFSTED regulations
Assist the team during busy periods

KEY SKILLS
IT proficient especially with Teams, Microsoft Office Suite, Zoom and other delivery platforms
Very good communication skills, both verbal and written
Clear and accurate communication
Excellent organisational skills with a keen eye for detail
Manage & prioritise workloads
Good customer service skills - confident and friendly telephone manner
Understanding of GDPR
Team player
Resourceful
Work accurately and effectively under pressure
Adaptable

BENEFITS: