Ophthalmology Admissions Team Leader - London, United Kingdom - Guy's and St Thomas' NHS Foundation Trust

Guy's and St Thomas' NHS Foundation Trust

Verified Company

London, United Kingdom

6 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit an enthusiastic, experienced and driven individual to work within the Ophthalmology Admissions Team as a Band 4 Team Leader.

The post will be for 22.5 hours a week (3 days) based at St Thomas hospital Wednesday - Friday.

This post is a job share with the current post holder who has reduced their days to 2 days a week.

This is ideal for those who wish to develop their career and gain more experience of the admissions service in particular managing patient pathways, waiting lists, booking theatre lists and staff supervision.

A good understanding of the 18 week patient pathway and previous hospital administration experience is essential.

The Team Leader will lead on the tracking of pathways of patients and ensuring patients are listed for surgery and theatre lists are fully utilised.

The post holder will ensure patients receive treatment as soon as possible and ensure national targets are met.

The post holder is responsible for providing a high standard of professional and patient focused service to a range of Trust-wide specialities and will support the function on a day-to day operational basis.

The ophthalmology department is an adult service with 75,000 clinic appointments and 5000 operations.

Main Duties

Monitor and review patient care and/or treatment progress using the Patient Tracking List in line with Trust and local policies.
Ensure patients are booked for surgery and lists are fully utilised.
Work with the preassessment team addressing patients waiting to be cleared for surgery.
Coordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
Update on all enquiries regarding patients' care and/or treatment on a pathway from external Trusts and General Practitioners in a timely manner.
Develop an understanding of the milestones of the allocated pathway for patients within a designated group.
Plan and organise multidisciplinary team meetings.
Attend relevant meetings and complete actions regarding the care of patients within the designated pathway.
Participate in national audits and collect data as required in relevant meetings, allowing the Trust to identify and improve treatment in patient cohorts.
Identify and suggest improvements that can be made to the patient care pathway and/or the patient pathway tracking process.
Monitor patients on their pathway and proactively find resolutions to improve the speed of treatment by working directly with clinicians and managers.
Action daytoday issues, ensuring resolution and escalating serious issues to management as appropriate.
Escalate any issues and breaches of the Waiting Times standards to the relevant management in line with agreed escalation procedures.
Ensure the timely and efficient transfer of patients and information between trusts/other organisations involved in the patient pathway, adhering to agreed communication pathways and protocols.
Work within a multidisciplinary team in developing the service in line with departmental plans and Trust corporate objectives.
Ensure that all health records are appropriately tracked and securely stored whilst in the department according to Health Records Policy.

See attached Job description for further information.