Personalisation Officer - Sunderland, United Kingdom - Paragon Customer Communications

Paragon Customer Communications

Verified Company

Sunderland, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Personalisation Officer

Location:
Sunderland

Salary:
£21,263.70
We are recruiting for a Personalisation Officer to join our Personalisation department based in Sunderland

Working as part of a team to ensure the timely enclosing of customer documents to client specifications in accordance with production schedules to meet or exceed customer mailing dates and follow process.

Main Duties:

Operating the enclosing machines efficiently.
Ability to operate all enclosing equipment in accordance with customer specifications and works instructions.
Ensure appropriate type and volume of required items ordered and loaded onto relevant machines in accordance with customer specifications and works instructions.
Ensure set up and enclose of all documentation to customer specifications.
Carry out regular quality checks throughout the processes ensuring 100% accuracy against customer specifications.
Ensure timely movement of completed product to relevant location in accordance with next production processes.
Ensure all unused materials are returned to the warehouse in accordance with warehousing and stock return procedures.
Carry out general daily maintenance to all enclosing machines, supporting call out engineers in any additional maintenance and repairs to printers are required.
Responsible for diagnosing and assessing the need for escalating an issue to on call engineers and to Operations Manager.
Ensure housekeeping of immediate work area is maintained to required standards throughout shift.
Assist in the training of new operators through effective communication of technical skills and knowledge.
Any other duty as defined by the Operations Manager.

Knowledge/Skills:

Good working knowledge of enclosing systems.
Experience of production processes and environments
Full understanding of quality and other ad hoc customer requirements
Ability to interpret information detailed on works instructions and action accordingly
Awareness of Mailing environment including mailing processes and requirements.
Good literacy and numeracy skills
Good communication skills
Ability to work under pressure and to struct deadlines
Committed and flexible team worker
Adaptable
Ability to be proactive and use initiative
Flexible

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

Salary:
£21,263.70 per year

Benefits: