Operations Assistant - Sheffield, United Kingdom - Portland Training

Portland Training

Verified Company

Sheffield, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsible to - Quality Manager

Purpose of Role - To support the Quality Manager and AEB Team with general administration duties to ensure the smooth running of the operations and the best learner journey. An active member of the team who ensures all processes are followed and compliance and quality are maintained throughout.

Location- Office based in Sheffield

Key Responsibilities:

Create and maintain filing systems, both electronic and physical
Answering calls, handling queries, and transferring calls
Filing, scanning, and printing documents
Providing general support to the AEB team and Quality Manager
Supporting Tutors and Enrolment Officers
Create and produce documents as required for operations
Ensure data held is accurate and up to date
Ensure learner files are up kept and stored in line with Data Protection regulations
Understand the funding rules for the contract
Support and organise enrolments
Gather learner feedback and data
Provide general support to visitors
Ordering of equipment and learner materials
Act as the point of contact for learners
All other general administration duties

Skills Required:

Accuracy of data inputting and a good eye for detail
Basic understanding of Microsoft packages with a focus on Word and Excel
Ability to work alone or under supervision
Clear and accurate communication skills
Knowledge and understanding of GDPR
Ability to prioritise and manage own workload
Positive cando attitude

Qualifications

Maths and English at a Level 2 or equivalent

This role will be considered on both a full and part time basis.

Salary NLW

Job Types:
Full-time, Part-time, Permanent

Salary:
Up to £18,525.00 per year

Benefits: