Service and Parts Administrator - Uddingston, United Kingdom - Microcom Training

Microcom Training

Verified Company

Uddingston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job overview
We have 60 sites and 1400 colleagues across the UK, all managed at a regional level. This makes us the UK's largest independent repair group. You'll find our highly-qualified technicians deliver true excellence on every job. And our customer service is founded on respect and integrity.

We are growing our team and have the opportunity to take on a Business and Administration Modern Apprentice. This role is ideally suited to a recent school or college leaver.

Job description:
Meet and greet customers at front reception

Telephoning our customers, updating them on the progress of their vehicle repairs and recording the comments on our management system.

Answering the telephone and again as above.
Dealing with new claims and organising book in dates with our customers using our diary.
Arranging vehicles to be delivered after repairs are complete.
Raising job packs for the workshop.
Recording technician time sheets on our management system.
Invoicing
General admin duties.

What will I learn?
You will learn customer service skills, how to use our in house IT systems. You will learn how to communicate in a busy office and how to manage your diary.

What qualification or qualities are required?
You'll have a head start in this vacancy if you've completed a Foundation Apprenticeship in a related field. We'll need you to provide evidence of your qualification and show you gained the relevant skills from your placement

National 5 English and 3 National 5 Qualifications.
Good IT and customer service skills.
Working knowledge of Microsoft Packages

Job Types:
Full-time, Apprenticeship

Salary:
£13,000.00 per year

Benefits: