Senior Administration - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description
The post-holder will be responsible for monitoring the performance and wellbeing of the Outpatient Reception team.

The post-holder will also liaise with the Medical Records Department regarding the implementation of Evolve and provide cover for the medical records Supervisor to support the management of the administrative staff within BEH medical records.


The post-holder will be responsible for managing HR issues such as: recruitment, return to work meetings, completing occupational health referrals and setting SMART goals.

The post-holder will also be required to support with on-going reception and medical records projects.

  • Provide administration and HR support to the Assistant Performance & Operations Manager.
  • Supervise members of the Outpatient Reception & Medical Records team where required.
  • Assist in the recruitment of staff, ensuring that all staff receives a comprehensive local induction package.
  • Compile reports for various HR investigations.
  • Inputting, monitoring, and checking data, required for finite and ongoing projects within the teams.
  • Provide and receive complex, sensitive and contentious information to support complaint responses.
  • Monitor daily Synertec reports and produce a month end report.
  • Develop SOPs for admin processes between reception and other departments.


For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.


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