Front of House Supervisor - Edinburgh, United Kingdom - FreshMex

FreshMex

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description
At FreshMex, we pride ourselves on our brand & passion for fresh food.

If you love working in hospitality, have excellent communication skills, love life to the full & are looking for a structured career, FreshMex could be the place for you.

We're looking for a hands-on, passionate & energetic Front of House Supervisor to join our growing company & experienced existing team.

Supervisor - Front of House

Role:
Full-time hours)

Pay:
£11.75 per hour

Reports To:
Restaurant Manager

Job Overview:

Help to ensure the smooth running of front of house area: from takeaway till to restaurant pass
Issue instructions in preparing, cooking and portioning wellprepared meals
Overseeing food pass and ensuring standards are met at all times.

Responsibilities and Duties:

Able to manage the Front of House team and plan duties according to demand
Assist front of house team with training and service
Liaise with Restaurant and kitchen teams to ensure customer satisfaction and smooth service
Undertake checks on food standards
Ensure stock levels are well maintained
Read food orders and portion, plate and bag food for Restaurant, Takeaway and Deliveroo sales.
Maintain a clean and orderly front of house area
Ensure all food and other items are stored properly & no cross contamination exists.
Comply with sanitation & hygiene guidelines
Escalate any customer, HSE, staff or other issues to the manager where appropriate for resolution

Skills needed OR willing to learn:

Proven experience in front of house role
Proven experience in a leadership position or in a senior role.
Able to follow set procedures and menus
Knowledge of health and safety rules in a restaurant (HACCP, COSHH, fire safety etc)
Able to operate and maintain basic equipment & utensils
Knowledge of food service in busy environment inhouse and takeaway
A strong team player with good communication skills
Confidence to engage with customers when preparing meals or over the phone
Availability to work different shifts, including weekends if required
Patient with an ability to stay positive under pressure