Customer Engagement Partner - Brentford, United Kingdom - GSK

GSK
GSK
Verified Company
Brentford, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Site Name:
Field Worker - GBR


Posted Date:
Mar


An expert capability partner aligned to UK commercial sales teams with the purpose of building and leading the delivery of a high-quality commercial capability plan, aligned with overarching Business Unit priorities and UK Commercial goals.

The Capability Partner will use internal and external resources to ensure the planning, delivery and embedding of high-quality capability interventions across multiple commercial roles

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included.

We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.


We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage _Life at GSK | GSK_


In this role you will:


  • Operating as a Capability Partner to the sales leadership teams, proactively create and deliver a capability programme ensuring interventions are in line with strategy and measurable in terms of impact
  • Ownership of a specific alignment across our capability big bets of Omnichannel Excellence, In call Excellence, Business/commercial acumen
  • Joint ownership with the Sales Directors of the capability plan to include focus on building learning journeys, creating a culture of learning and in line with 70:20:10 learning principles
  • Drive excellence in core sales skills by working with existing UK Capability Partners & Capability Managers and looking to leading examples within and outside of the Pharma sector
  • Accountable for building and maintaining a basic working knowledge of the therapy areas, the medicines GSK and competitors have on the market/in the pipeline to ensure continued value is added to the sales teams.
  • Engagement with internal resources and thirdparty suppliers to deliver the best possible learning experience in line with the capability plan.
  • Work closely with the UK Commercial Capability Managers and Capability Partners to ensure capability, training and learning interventions are planned and balanced across the different Business Units and can be delivered against a competitive but realistic capability plan
  • Work with Capability Director, European Omnichannel Capability Director, EU5 Capability leads and local leadership teams to ensure alignment of global/regional programmes, share best practice, & improve sales engagement with global enablers through change management programmes.
  • Work closely with broader PS&O teams on identified PS&O big bets to help build stronger partnering of the whole PS&O team with the broader BUs.

_ Why you?_

Beneficial experience:


  • Proven ability to set direction, inspire and lead others across the business. This is required in order to gain senior endorsement for recommended strategic approaches
  • Ability to quickly build relationships with key stakeholders, including at UK Leadership Team (up to SVP level) and European/Global level
  • Familiarity with adult learning principles
  • Experience of project and programme management, managing multiple projects concurrently
  • Leadership of projects across a matrix team
  • Ability to define and shape best practice through looking both internally and externally to GSK
  • Proven ability to use multiple inputs to define strategy and create/deliver solutions to drive improvement in performance;
  • Broad knowledge of 3rd party suppliers and when to engage with them.

Closing Date for Applications - 22/3/24 (COB)
Please take a copy of the Job Description, as this will not be available post closure of the advert.

LI-GSK


Why Us?


GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people.

While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive.

We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy.

We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified ap
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