Head of Consumer Growth, Grocery, Uk - London, United Kingdom - Uber

Uber

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ABOUT THE ROLE

Grocery is a fast-growing startup within Uber that enables consumers to get just about anything delivered through the Uber Eats app.

As the Head of Consumer Growth you will lead our consumer growth efforts across grocery, convenience and alcohol, ensuring a reliable and sticky experience for customers.

You will lead a team that builds and executes data-driven strategies and processes that will drive the growth and efficiency of the business.

You will work cross-functionally with other teams (i.e. Account Management, Marketing, Product, Legal, Communications) to lead high impact initiatives that can scale growth across the UK while offering ownership and autonomy over your work. and exponentially grow this arm of the Uber Eats business.

WHAT YOU'LL DO

Set vision, develop a holistic strategy with multiple verticals feeding in, and manage a large budget around consumer growth strategies and tactics to enable us to win in the UK across all verticals
Analyze sophisticated data, drive segmentation models, and aggregate insights to drive key business decisions especially around growth investments
Drive our key Merchandising org to improve the daily Grocery app and ensure we are showcasing the wide range of offering in the best manner possible
Work with external stakeholders (Merchants) to align on comarketing plans and negotiate investment from both parties
Be the Operations counterpart and voice on needs, requests, escalations, planning to crossfunctional partners for the consumer (i.e. Marketing, Product, CommOps, and other Operations verticals)
Define critical metrics to track business performance; report findings to senior leadership to define longterm strategy and decisionmaking
Champion key strategic consumerfocused projects endtoend by collaborating and working crossfunctionally with other operations teams as well as Product, Marketing, Finance, Communications, etc. and deliver on project objectives
Lead roadmapping, planning, and prioritization for your team

BASIC QUALIFICATIONS

7+ years of growth operations, business/ general management, strategy, planning, marketing, management consulting or similar experience
Excel/Google Sheets proficiency, SQL proficiency preferred

PREFERRED QUALIFICATIONS

Excellent written and verbal communication skills, and the ability to communicate complex information clearly to a range of audiences
Experienced in solving strategically and analytically complex business problems using datadriven decisionmaking and sound business judgment
Ability to thrive in a fastpaced and ambiguous environment
You have experience delivering on multifaceted, sophisticated projects with many partners and stakeholders across the business
Experience of leading and coaching people to deliver high quality work
Strong experience building and executing complex processes
Proven ability to balance multiple critical tasks and consistently delivering against hard deadlines
Experience with quantitative data analysis, deep measurable insights, modeling, and sophisticated test plan design and analysis
Strong collaboration and partner management skills building deep, trustbased relationships with commercial and cross functional teams