Business Coach - London, United Kingdom - Pearson
Description
_About the job_
Purpose
To deliver high-quality training programs that develop Apprentices'/learners' knowledge, skills, and behaviors as required for their Level 3 or Level 5 Program.
Complete individual Apprentice/learner learning, assessments, reviews, and completions in a timely manner as set by management, achieving, or exceeding the required quality standards.
To support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive, professional, and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications, as appropriate.
Core Tasks and Responsibilities
- Provide and deliver a highquality, robust, individualized program that supports the Apprentice/learner's journey in relation to the knowledge, skills, and behaviors required for the program.
- Input to initial assessment, eligibility, preenrolment, and induction processes to ensure Apprentices/learners starting points are accurately recorded and their program of learning reflects this information
- Provide coaching and mentoring to, and arrange visits, either face to face or remotely with Apprentices/learners to develop workplace knowledge, skills, and behaviors as part of their qualification and/or Apprenticeship to progress and complete Apprentices/learners in a timely manner
- Observe Apprentices/learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate
- Effectively use the eportfolio/VLE to support and progress Apprentices/learners on their programs
- Conduct assessments, where required, to monitor Apprentice/learner development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner
- Provide constructive, professional, and relevant feedback to Apprentices/learners in relation to their qualification and/or Apprenticeship Standard
- Utilize all available and appropriate technology in the delivery of learning programs to support and develop Apprentices/learners' knowledge, skills and behaviors effectively and efficiently
- Deliver facetoface and virtual classroom training sessions to coach Apprentices/learners in business and management skills and to support and develop skills, knowledge, and behaviors to successfully gain the qualification/Apprenticeship
- Ensure strong knowledge, skills and behaviors are acquired to enable high levels of success for Apprentices at endpoint assessment
- Ensure own assessments, where required, are accurate and achieve internal quality assurance rates set by management
- Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales
- Ensure that own allocated Apprentices/learners are progressing in line with their target achievement dates and liaise with the Program Managers for the purpose of monitoring the progress of qualification/standards achievement
- Track and report the progress of planned learning, maintaining records throughout the Apprentice/learner journey ensuring full compliance with Ofsted, ESFA, and other regulatory bodies
- Promptly identify situations requiring periods of absence from the program or potential issues or risks and submit accurate paperwork as required and in a timely manner
- Ensure that Apprentice/learner records are accurately maintained, including records held within MIS systems, eportfolio, and online learning systems
- Assist with the ongoing development of the program to ensure resources are current and relevant
- Complete Apprentice visits, either virtual or to other sites and locations, when required or as directed by management
- Quality assures the work of other Coaches where qualified, directed to do so, and in a timely manner
- Maintain positive relationships with Apprentices/learners, business partners, and all other stakeholders to ensure Pearson TQ retains and gains business
- Coach and mentor Apprentices/learners to develop positive attitudes toward learning and studying
- Attend standardization and team meetings as required
- Identify, complete, and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programs and Apprenticeships
- Assist in the support and delivery of other qualifications/programs when required
- Be flexible over hours of attendance/work, including evenings and weekends where required
- Cover for other Skills Coaches where required and directed to
- To undertake any other duties as may be required from time to time
Qualifications_
Training / Competencies
- Hold relevant assessor/teaching/training qualifications
- Highly motivated, flexible, and adaptable
- Excellent communication skills
- Proven coaching and mentoring skills
- Outstanding interpersona
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