Customer Service Administrator - Great Dunmow, United Kingdom - Hunt-Rec

Hunt-Rec

Verified Company

Great Dunmow, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a confident Customer Service representative/Administrator looking for your next challenge? Are you available immediately and happy to start a 12 month FTC (with the potential of a permanent role and progression) If YES, then we want to hear from you.

Our client in Dunmow is one of the leading Shipping and transport companies within the local area and they are looking for a Customer Service Administrator to join their team.

This is a 12 month contract at the moment, and they are looking for someone to start work ASAP.

As the Customer Service Administrator, you will be required to be the first point of contact for all incoming calls from existing and new clients.

Main Duties:

First point of contact for incoming calls
Updating job specific information onto system
Chasing the client for any outstanding information required
Communicating with client as soon as the sales team passes through the job booking
Updating the client on progress of their respective booking
Updating the client with respect to late advices or changes to the client job
Closely working with the Operations team as required
Filing client and associated paperwork
Client specific administration as required.
Operational administration / PCN's / on time / operational dashboard and associated work

All training will be given, but if you do have shipping/transport experience this will be an advantage.

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
£22,000.00-£25,000.00 per year

Schedule: