IT Support Engineer - Nottingham, United Kingdom - ITECCO
Description
Job Title:
IT Support Engineer - Renewable Energy
Location:
Nottingham, England
Salary:
£30,000 - £40,000
We are a recruitment agency looking for an experienced IT Support Engineer to join a leading Renewable Energy company in Nottingham.
Roles and responsibilities:
- Provide technical support and advice to customers
- Diagnose and resolve technical problems
- Install and configure software and hardware
- Establishing and maintaining user accounts
- Troubleshoot system and network problems
- Provide remote and onsite support
- Set up new users' accounts and profiles
- Maintain inventory of all equipment, software and software licences
- Follow diagrams and written instructions to repair a fault or set up a system
Technical Skills Required:
- Familiarity with networking technologies, such as DHCP, DNS, VPN, VLAN
- Experience with Windows and Mac OS
- Ability to troubleshoot complex IT problems
- Working knowledge of software and hardware
- Excellent communication skills
- Strong customer service skills
- Ability to work independently and in a team environment
Keywords:
IT Support Engineer, IT Technician, Network Technician, Systems Administrator, Network Administrator
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