Compliance Officer - Nottingham, United Kingdom - Futures Advice

Futures Advice
Futures Advice
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Employment: 1 Year Fixed Term Contract


Hours:37 hours per week


Location:
Nottinghamshire - Hybrid Office/Home

Salary:
£23,750 - £26,500 (Grade 4) - pro-rata for part time


What are we looking for?


You will be responsible for supporting the Quality & Contract Manager in overseeing quality/compliance across the Restart contract, including monthly spot checks of participant records placing focus on customer service standards and quality compliance, data insight, performance driver identification and leading continuous improvement activities across the Restart contract.


Roles & Responsibilities

You will be:
- working alongside the Quality & Compliance team to develop and maintain the necessary contractual compliance and performance delivery requirements.

  • You will ensure contracts are delivered within the Quality Assurance Framework, including the sampling regime and MI Reporting frequency in line with the Contract Management Framework.
  • To work closely with quality & compliance and Contract Manager leads to understand the key risks and develop mitigating plans.

You will need to:

  • Be educated to NVQ level 3 or relevant or comparable knowledge gained through professional experience
  • Have experience of conducting quality assurance, compliance or audit checks
  • Have strong communication skills
  • Be highly organised and pay attention to detail
  • Work flexibly across teams and adapt quickly to change

How to apply:


Who Are We?
At Futures, we support people and businesses to develop, grow and be the best they can be. Rated by Ofsted as Outstanding, all of our services are clear, enterprising and bespoke. We are leading a change in career support that focuses on the whole person not just the job applicant. There is more to life than just a career.

So our mission is to be at the forefront of careers advice, skills and support that turn ambition into a successful career and fulfilling life.

At Futures, our company-wide values underpin who we are and what we do, and it's essential that all colleagues share these.


  • Have passion
  • Do the right thing
  • Make a difference
Join our team and help us make a difference to people's lives.


What can we offer?

  • Pension Plus Plan: Automatic enrolment into the People's Pension scheme with 5% employer contribution and 3% employee contribution
  • Holidays: 25 days Annual leave + 8 Bank Holidays during first year of service increasing to 30 days after 5 years and 33 days after 10
  • Westfield Health insurance: Covering optical and dental appointments and 24/7 counselling and advice
  • Westfield Rewards: Access to special offers on goods and services from 450 leading online and high street retailers
  • Holiday Plus: Opportunity to buy additional leave after a year's service
  • Travel Schemes: Schemes with Nottingham City Transport and Tram network to provide discounted rates for regular bus and tram travel

Disability Confident

Safeguarding:
Disclosure of Criminal Background
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