Administration Assistant - New Milton, United Kingdom - Cinnamon Care Collection Ltd

Tom O´Connor

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Tom O´Connor

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Description

Administration Assistant/Receptionist - Bank Hours

£10.42 per hour plus company benefits

Bank Hours 'As & When' Required
Mornington Court is a stunning residential and dementia care home situated in New Milton. We are recruiting a Bank Administration Assistant/Receptionist to cover any sickness or holiday. You must have comprehensive computer skills for this role.
The Administration Assistant/Receptionist is the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of therole, therefore being able to cover in the Administrator's absence.


Main Responsibilities:


  • Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
  • Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
  • In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
  • Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
  • Organise internal meetings and ensure that any requirements have actioned
  • Coordinate the staff meal process as applicable to the individual home
  • Respond to any emergency situations as requested by the home
  • Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:


  • Excellent customer service skills
  • IT literacy competent with the use of systems
  • Previous telephone experience
  • Professional telephone manner
  • Knowledge of general administration
  • Good communication skills
  • Neat and well presented
  • Excellent written and verbal English

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