Support, Time and Recovery - Stoke-on-Trent, United Kingdom - North Staffordshire Combined Healthcare NHS Trust

North Staffordshire Combined Healthcare NHS Trust
North Staffordshire Combined Healthcare NHS Trust
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Stoke-on-Trent, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Support, Time and Recovery Worker - Band - ISH Team:

An Exciting opportunity has arisen for enthusiastic and skilled Practitioners who want to be part of an exciting new care pathway to provide intensive support and interventions to children, Young People and their families.


The purpose of this post is to work as part of a team which provides mental health services and to focus on the direct needs of service users, working across boundaries of care, organisation, and role, coordinated through the Care Programme Approach/Care Management process.


To provideSupport, giveTimeto an allocated group of service users with more complex needs and thus promote theirRecoveryand maintain them in their community environment.

To assist care coordinator or key worker to assess, plan, implement and evaluate individual care plans.

To achieve the objectives of this role, the post holder must have the individual service user's needs at the fore at all times and use the agreed set of values and skills to underpin their day to day work

AWARDED "TRUST OF THE YEAR"


Our vision is 'To be Outstanding in all we do and how we do it.' Our team prides themselves on compassion, team work and resilience.


The Service will be based at the Darwin Centre, our Tier 4 CAMHS Inpatient Unit, and will provide support across the community setting delivering intensive interventions and support to young people in their own homes and helping them access the best possible care packages to prevent or shorten their length of inpatient admission.

The Team will offer a full induction package.

Our Trust is on an incredible journey of innovation and we'd like you to be part of it.

To excel you will be an enthusiastic, caring and compassionate person who is looking to work within a Trust that is ambitious to perform well and has been told by the Care Quality Commission that it is the fastest improving Mental Health Trust in the Country.

In return we offer;
A competitive progressive salary

We cover the cost of your DBS Check (£44)

Competitive staff benefits such as weekly offers and discounts

Individual Personal Development Plan and Career Progression

Excellent pension scheme available

27- 33 days annual leave, plus statutory bank holidays (pro rata)

Free parking

Responsible for providing the link into the care coordination process for an allocated number of individual service users. This will include attending and actively participating in training sessions, team/care plan review meetings and supervision as appropriate.


To ensure that service users engage effectively with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

Positively promote independent living of service users within their community.

Developing a rapport based upon companionship and friendship but within appropriate and transparent boundaries.

Provide regular and practical support to service users and their carers in developing and managing dignity and independence.

Provide support with daily living; "living ordinary lives"

Help service users gain access to resources to include benefits and welfare rights.

Provide information on health promotion.


Help to identify early signs of relapse by monitoring the service user's progress, level of functioning and mental state and alert the appropriate staff involved in their care.

Report regularly to care coordinators as appropriate key worker(s)


To maintain adequate records as required by existing procedures, entering appropriate details on the service user's case notes as necessary.


To ensure the service user understands and has a clear pathway of care across sector/agency boundaries with key contact points/named individuals.

Support the Foundation worker in their role providing advice/supervision/training where appropriate.

Participate in the planning of protocols to develop the service to the clients.


Participate in the review of the service provided to clients overall by STR workers and advise any changes to the Senior STR worker/Care Coordinator.

Specialist/technical requirements


These will include being able to demonstrate knowledge of:

  • How to listen and communicate effectively
  • How to build community links
  • How to spend time effectively
  • How to be empathic, compassionate and patient
  • How to deal sensitively with distress, disturbance and unpredictability
  • How to be nonjudgmental
  • First Aid skills
  • Food Hygiene
  • Health and Safety
  • Moving and Handling

The post holder will need to:

  • Be versatile
  • Be accessible and flexible in availability
  • Think and act calmly
  • Demonstrate a good understanding of mental health issues
  • Have the practical skills to assist daily living
  • Be prepared to assist with basic practical tasks
  • Promote the rights, responsibilities and recovery of service users
  • Engender empowerment and wellbeing
  • Acknowledge diversity
  • Promote anti discriminatory practice
  • Maintain confidentiality
  • Promote equ
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