Head of User-centred Design - London, United Kingdom - UK Health Security Agency

UK Health Security Agency

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £65,302 - £78,805

National £65,302 £75,129; Inner £69,275 £78,805
Job grade:
Grade 6
Contract type:
Permanent
Type of role:
Digital
Senior leadership
Working pattern:
Flexible working, Fulltime
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Remote working with some travel nationally as may be required by the post. Options to consider hybrid or fully officebased in either London, Birmingham, Leeds or LiverpoolAbout the job

Job summary:

We are looking for a Head of UCD who can work as part of a leadership team to build and lead the UCD team within UKHSA.

As head of the UCD community you will provide leadership across the job family.

Attracting, nurturing, developing and growing a diverse and talented workforce, promoting their professional development and creating the right conditions and environment in which they can flourish, so that UKHSA has the people, processes, and ways of working in place that ensure the needs of users are understood and consistently and systematically prioritised.

An expert practitioner in UCD with broad experience leading work that spans the different disciplines you'll be able to define and assure best practice, leading, coaching and mentoring others, including coaching senior stakeholders and professionals from other disciplines in user-centredness.

Working with the Deputy Director the role will be responsible for defining UKHSA's approach to UCD and building the expert UCD capability needed to design and deliver stand out, equitable and inclusive products, services and user journeys, transforming organisational culture.

Introduction

At UK Health Security Agency (UKHSA) our mission is to prepare for, prevent and respond to infectious diseases and environmental hazards to keep all our communities safe, to save lives and protect livelihoods.

We are a trusted source of advice to government and to the public, focusing on reducing inequalities in the way different communities experience and are impacted by threats to health.

This is an exciting opportunity to join UK Health Security Agency (UKHSA) as the Head of User-Centred Design (UCD) within the UCD Team.

About the team

The UCD team draws together experts in design and delivery with a shared mission to create an organisation that puts an understanding of users, their needs, and experiences at the heart of policy making, and service and product design and delivery, to improve organisational performance.

To achieve our mission, the UCD team will:

Enable
Grow the UCD profession and give all staff the tools they need to embody user-centricity; providing a place for expert UCD capability to flourish, and the tools, guidance and frameworks needed to enable all staff to build UCD knowledge and skills.

-
Deliver

Deploy our expert capability to help the organisation to solve problems and improve products and services by bring a problemfocused usercentric approach to transformation initiatives.

As Head of UCD you will be part of the leadership team establishing the UCD function within UKHSA.

You will lead on the 'Enable' pillar of our mission growing and fostering expert UCD capability across the organisation and embedding UCD practices into the way in which we design and deliver products and services, supporting UKHSA to deliver against its mission to save lives and protect livelihoods.

This is a great development opportunity for an experienced Grade 7 to take on new and challenging work or for an existing Grade 6 who wants to be at the forefront of driving digital and user-centred maturity in a complex and young organisation.

Job description:

About Us
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders.

To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities.

We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Location

The UK Health Security Agency (UKHSA) offers hybrid working - this means that whilst the role will be based in one of our 4 offices in Birmingham, Leeds, London - Canary Wharf or Liverpool, there will be opportunities to work from home or remote working.

Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available_

Working Pattern - Full Time, Part Time, Job Share, Flexible Working, Hybrid Working, Remote Working

MAIN DUTIES AND RESPONSIBILITIES

Act as a recognised and credible UCD expert within UKHSA; supporting the establishment of an effective usercentred culture within the organisation, utilising your expert influencing and neogiating skills to pursuade colleagues of the value of a usercentred, evidenceb