Alarm Receiving Centre Operator - Portsmouth, United Kingdom - SSE

SSE

Verified Company

Portsmouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

SSE has big ambitions to be a leading energy company in a low carbon world.

Following our commitment to invest £12.5 billion in low carbon projects over the next 5 years, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location:
Havant (on-site)

Salary:
Circa £23,000 + a range of other benefits to support your family, finances and wellbeing.

Working Pattern:
Permanent | Full Time | 43 hours a week, shift patterns covering days and nights. The Alarm receiving Centre is a 24-Hour Operation.

Are you passionate about helping others and able to work under pressure?

As part of our Group Security and Investigation team, you'll play an integral part of protecting SSE's assets.

The Alarm Receiving Centre (ARC) is a modern, purpose-built control room ensuring 24-hour coverage for the reporting and managing of all forms of security incidents.

The ARC is responsible for the security of over 750 operational assets, over 600 Intruder and Fire systems and over 4000 cameras.

In this role you will:

Be required to concentrate, especially during periods of intense activity, and have excellent observation skills.
Answer emergency calls, making decisions within guidelines, and taking the relevant action to deal with the call appropriately.
Work calmly and effectively when dealing with emergency situations, viewing of sensitive images, or dealing with concerned parties over the phone which forms a significant part of the role.

What do I need?
To be considered for this role, we would love you to have:

Clear, effective communication and strong interpersonal skills.
Exceptional concentration, good attention to detail and excellent customer service skills.
Good organisation and efficiency as you will be expected to multitask and remain focused for long periods of time.
The ability to evaluate a situation under pressure using good judgement skills and effective decision making.

About our Business

SSE Human Resources is made up of several operational and specialist teams who strive to help the business to design, develop and deliver their people strategies.

We partner with the business to provide expert advice on all people matters, enabling them to get the best out of their teams and equip them to meet the changing demands of our business now, and in the future.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

What happens now?

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.

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