Sales Support - Armagh, United Kingdom - Armatile
Description
Armatile is one of the leading retailers, distributors and manufacturers of tiles in Ireland and the UK.Our products range from the authentically traditional to the truly outrageous and we have supplied many prestigious projects across the world including; Dubai, U.S.A, Canada, Europe and the UK, and many more throughout the island of Ireland.
You will be joining a highly successful sales team, playing a vital role liaising between our Sales Representatives, customers and manufacturing department.
Roles and Responsibilities:
- Process customer sales orders through sales ordering processing system.
- Respond to customer communications/queries in a timely and professional manner.
- Build longterm relationships with customers and provide exceptional customer service.
- Build longterm relationships with sales, stores, administration, and production staff.
- Resolve customer issues along with complex queries.
- Liaise with other departments to ensure orders and processes are on schedule.
- Manage the customer journey from start to finish, providing updates to the team and keeping the customer updated throughout the process.
Skills and Qualities:
- Excellent communication, numeracy and literacy skills both orally and written.
- Good problem solving and organisational skills.
- Highly motivated and conscientious with excellent attention to detail.
- Experience of working in a busy office environment.
- Computer literate
- Microsoft Office.
- Excellent time management.
- Ability to work in a team environment as well as independently.
- Professional but friendly attitude.
- Commercially aware.
Benefits:
- Contributory Company pension.
- On-Site parking.
Hours of Work - 40 hour per week (Monday to Friday 8.30am to 17:00pm)
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