Customer Service Executive - Newcastle upon Tyne, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Newcastle upon Tyne, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns
  • Interact with customers, understand their needs, and provide tailored solutions and product and service recommendations
  • Actively pursue sales opportunities, upsell products/services, and effectively convert inquiries into sales
  • Upsell products or services to customers when appropriate
  • Communicate effectively with customers to resolve issues or provide information

Skills:


  • Ability to analyze customer needs and provide appropriate solutions
  • Commitment to delivering exceptional service and building positive customer relationships
  • Ability to identify sales opportunities, negotiate effectively, and close deals

Salary:
From £24,717.51 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Newcastle upon Tyne (preferred)

Work Location:
In person
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