Ecommerce Support - Warwick, United Kingdom - Jonathan Lee Recruitment Ltd

Jonathan Lee Recruitment Ltd
Jonathan Lee Recruitment Ltd
Verified Company
Warwick, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Sector:
Automotive


Function:
Marketing


Contact:
Dave Harris


Phone:
**
Duration: Contract


Job Ref:67275

  • Job detailsIf you have E-Commerce Support experience and you're seeking a new contract role in Warwick, we want to hear from you Jonathan Lee Recruitment is helping a collaborative company recruit an ECommerce Support, and the role comes with a contract rate of £25.96 per hour. This role is inside IR35. Typicall this role will require being on site in Warwick once or twice a week.
As an ECommerce Support, you will work within the global Brand Partnerships Experience and Collections (BPEC) Ecommerce Team. You will support the e-commerce team and Experience e-commerce end users with several workstreams.

In your first few weeks in this E-Commerce Support role, you can expect to:

  • Resolve end-user enquiries, technical issues, and support requests related to the Experience E-commerce tech stack
  • Escalate complex issues to the relevant teams and coordinate resolution
  • Build and maintain relationships with endusers
  • Develop and manage user guides
  • Develop and refine support processes and workflows to enhance efficiency and effectiveness
  • Experience within a digital marketing, digital development or Ecommerce team or agency
  • Excellent problemsolving skills
  • Excellent communication skills
  • Experience using Google Analytics and SEMRUSH or similar
  • Knowledge of Agile methodology
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

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