Guest Service Agent - Birmingham, United Kingdom - Pentahotel
Description
Could you be our friendly face for pentahotel Birmingham?
pentahotel Birmingham is looking for dedicated professionals to join our friendly and well regarded Front of House team as Guest Service Agents, Nights.
Whether it's the hotel's retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.
You will ideally have experience within a similar role or have worked in customer service.Key responsibilities
- Checking guests in and out of the hotel
- Dealing with guest enquiries
- Taking payments
- Liaising with the appropriate departments to maintain a high quality service for our customers
- Knowledge of OPERA
- Serving food and drinks to our guests
Attributes
- A warm, confident and friendly approach
- Selfmotivated and enthusiastic
- Dedicated and committed
- Organised, methodical and fun
- Ability to keep calm under pressure
- Sound administration skills
This is how we work together
- A competitive salary
- An international working environment where you get to know other cultures
- An additional day off for your birthday
- Free 2 night stay each year in any Penta hotel
- Casual dress code
Job Types:
Full-time, Permanent
Salary:
£22,464.00 per year
Schedule:
- Night shift
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
Reference ID:
PB27
More jobs from Pentahotel
-
Food and Beverage Guest Service Agent
Derby, United Kingdom - 1 week ago
-
Nights Receptionist/porter Full Time
Derby, United Kingdom - 2 weeks ago
-
Guest Service Supervisor
Inverness, United Kingdom - 5 days ago
-
Food and Beverage Guest Service Agent
Derby, United Kingdom - 3 weeks ago
-
Casual Guest Service Agent
Inverness, United Kingdom - 2 weeks ago
-
Receptionist / Front Office Guest Service Agent
Birmingham, United Kingdom - 1 week ago