Customer Service Repairs Officer - Kent, United Kingdom - Resourcing Group

Resourcing Group

Verified Company

Kent, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

My client, a widely known main contractor within the social housing sector, is currently looking to appoint 3 customer services repairs planner/schedulers to their contracts across the South West of London.

These would be temporary to permanent appointments, based in the head office in Dartford DA1 5ED.

Key duties include

Be responsible for Works Scheduling / Planning, monitoring workforce and sub-contractors to ensure that they comply with relevant specifications whilst delivering on or before works order target dates (all work types - Voids, Responsive and Planned).

Tool box talks and HSE monitoring

All administrative work, dealing with invoicing issues and certifications when required

Liaison with the client and tenants, dealing with complaints

To ensure all works orders received are scheduled immediately upon receipt and thereafter completed within target timescales leading to delivery of contractual key performance indicators.

To ensure that all jobs are appointed at first contact and thereafter monitor systems to ensure appointments made are kept by the workforce and report appointment failings immediately to the supervisor.

Working hours are Monday to Friday 8am-5pm 40 hours per week.

Salary is £19.700 per Annum on a temp-perm basis
For further information or to be considered for this vacancy please contact Fiona Gayle

Resourcing Group is acting as an Employment Business in relation to this vacancy.