Receptionist/administrator - Shinfield, United Kingdom - Anchor Trust

Anchor Trust

Verified Company

Shinfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Title:
Receptionist/Administrator

Hours: 25

Salary:
£10.90 per hour plus excellent benefits

Location:
The Chapters, Shinfield

Reporting into the Home Manager, responsibilities will include:

Providing a professional and secure front of house service, welcoming visitors and acting as a first point of contact.
Escalate concerns or issues as appropriate.
Comply with CQC essential standards and Anchor procedures.
Required knowledge & experience:
Customer service NVQ2 is desirable but not essential.
Previous experience of working in an office environment.
Understanding of building security and location policies and procedures.
Understanding of confidentiality and data protection within a care setting.
Health & safety in the workplace.

Required skills:

Basic computer knowledge.

Well organized with good planning skills.

Presentable, approachable and with a friendly personality.
Able to work individually and as part of a team.

HO22

Anchor - a great place to work
Anchor is England's largest not-for-profit providers of care and housing for older people.

Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here.

That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment
From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts
Mental health support
Flexible working options

Finance

Pension plan contribute between 4% and 8% and we'll match it or better
Quick and easy pension transfer service
Savings and financial advice, loans, free life assurance
Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme
Leadership Pathways online learning resources
Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer.

We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks.

These work to celebrate diversity, address concerns, review policy and practice and empower their members.

We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.