Credit Control and Collections Specialist - Derry, United Kingdom - Hunter Savage

Hunter Savage

Verified Company

Derry, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Ryan Sykes

Job type

PermanentLocation
DerryEmp. type
Fulltime
Credit Controller (Derry/LDerry/Excellent Salary)

Hunter Savage is delighted to be partnering with a leading company in Derry/Londonderry to recruit a
Credit Controller on a permanent basis. Reporting to the Credit Manager you will be working to ensure prompt payment of customer debt, whilst maintaining excellent customer relationships.

Highlights of the job:

Excellent Salary + Benefits
Training & Development
Opportunities for progression

The Role:

Oversee debt and credit records for all account sectors, while establishing and pursuing monthly cash collection objectives.
Generate reports on debtor days for commercial and domestic clients, and implement procedures to minimise debtor days, conduct bad debt reviews, and manage writedowns.
Handle escalated queries and disputes to reach satisfactory resolutions, collaborating with the Commercial, billing, and Customer Service teams to resolve outstanding issues.
Supervise the referral process for overdue accounts to legal action and manage the associated legal procedures.
Participate in credit risk reviews, projects, and initiatives, including regulatory changes, audits, inspections, and issue remediation as required.
Manage cash allocation to accounts, encompassing unpaid direct debits, refunds, and direct debit runs.
Foster strategic partnerships within the management team, closely collaborating with other internal departments to foster effective communication, continuous improvement, and teamwork.
Represent the company in process improvement projects across the organisation, actively working with IT to enhance business processes and systems.
Act as a credit control and collection ambassador during the ERP migration to ensure the future resilience of the business.
Perform additional responsibilities as needed.

The Person:

A minimum of 5 years experience within a credit function, and 3+ years experience in team management.
Proficient in Excel and experience using ERP systems.
Strong background in customer liaison.
Strong communication & management skills.

Next Steps
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