Trainee Optical Assistant - Bristol, United Kingdom - Specsavers

Specsavers
Specsavers
Verified Company
Bristol, United Kingdom

14 hours ago

Tom O´Connor

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Tom O´Connor

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Description
Are you passionate about retail and offering the best customer experience?


Our roles at Specsavers are not your ordinary retail positions - you will join the team as a Trainee Optical Assistant-Optical Assistant Apprentice bringing your valued retail experience & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best experience in our stores.


We are looking for someone with a strong background of providing a pro-active and first-class customer experience, a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues.

You'll be responsible for assisting patients and ensuring the best customer journey throughout:

  • Dealing with enquiries both face to face and over the telephone
  • Providing support with booking appointments
  • Offering a warm welcome from the moment they walk through the door
  • Listening to their requirements & assisting with frame style advice
  • Helping to guide them through our offers & products to ensure the right choice for them
  • Processing customer collections and ensuring fit & comfort are checked accurately


As a business that prides itself on providing supported development & exciting long-term careers, previous Optical Experience isn't essential - you'll receive all the training needed and we will support you to develop your patients, measuring frames, dispensing single vision, bifocal & varifocal lenses, whilst working towards NHS procedures and our high standards.

You must have GCSE grades of C or above, Grade 4 to 9 for both Maths and English, certificates must be provided when requested.

This is a full-time position and weekend working is essential


Salary:
£18,720.00-£24,240.00 per year


Benefits:


  • Company pension

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme

Education:


  • GCSE or equivalent (required)

Experience:


  • Customer service: 1 year (required)

Work Location:
In person
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