Customer Service Advisor - Windsor, United Kingdom - Clarke Recruitment Solutions
Description
Our client is offering a great opportunity for a Customer Service Coordinator who is passionate about travel to work for a very niche company at their Head office near Windsor.
You will be part of a growing team that takes ownership of daily operationalchallenges, quickly identify solutions, and implements appropriate action plans to achieve the highest Customer service.
Some duties include:
- Preparing & sending travel documents to clients from the inhouse Reservation System i.e Confirmation invoices / Final travel tickets
- Providing administrative backup to the sales team
- Administrative tasks relating to the company Loyalty Scheme
- Handling feedback posttravel
- Welcoming telephone manner and excellent interpersonal skills.
- The ability to prioritise workload efficiently
- Being selfmotivated and proactive is required.
- A sharp eye for detail, and the ability to anticipate and resolve potential issues before they become problems.
- A cando approach is essential.
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