Customer Service Administrator - Selby, United Kingdom - Yodel

Yodel

Verified Company

Selby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Administrator - Selby:

Role Overview:

Customer Service Administrator

Location: Selby (Y08)
Hourly Rate: £10.42 per hour

Shift Pattern: 14:00 to 22:30 rotating weekly Monday - Friday / Tuesday - Saturday

Contract Type: Permanent

What you'll be doing:

Behind our iconic fleet, there's a talented team of Customer Service Administrators who keep our vehicles, and our whole business, up and running.

And you could join them in an administration role with a difference.

As a Customer Service Administrator in our friendly service centre team you'll work closely with drivers as well as site-based colleagues.

You'll help support everything from parcel dispatch and return, to handling all sorts of admin activity that will help to raise our levels of customer service higher than ever.

When things get busy, you might even find yourself pitching in to help the warehouse teams too. In short, you'll be a big part of why our team and customers are happy.

What you need to show us:

Administration skills and experience are important, but it's your ability to put your customers at the heart of everything that will be the real key to your success.

As a Customer Service Administrator, you'll also need to be a great communicator with strong IT skills and a keen eye for detail.

An understanding of health and safety would also be a real asset.

Why work for us:

Nobody goes further to deliver than Yodel.

Each week we sort and deliver millions of parcels, on behalf of all kinds of clients, to every postcode across the UK.

It's a massive job, and we know it takes more than drivers.