Service Designer - Newbury, United Kingdom - Vodafone

Vodafone

Verified Company

Newbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Newbury (Hybrid)

Salary:
Excellent basic salary plus bonus and Vodafone benefits

Hours:
Full time 37.5 hours per week - Monday to Friday

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

Who We Are

We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world.

With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company.

We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity.

With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

What you'll do

Take full, overall accountability for the definition of the end to end service design of the product, service or proposition, obtaining input and approval from the relevant stakeholders
Ensure that the network, service and related operational support requirements are fully captured, understood, agreed, consistent and communicated according to the company standards
Own the balance between cost, quality and time for all design solutions, and for ensuring the design integrity of all launched products
Operate within the Product Development processes, driving the adoption of automation and digitsation with the team and across the wider business
Provide pressure and challenge to proceed at pace and with rigour, whilst maintaining good working relationships with colleagues across the business

Who you are

Demonstrable and recent track record of delivering service designs that span multidisciplinary areas, preferably in a large telecommunications or IT environment.
Ability to understand a wide range of disciplines in enough detail to communicate effectively with experts in those areas, for example: sales, order management, provisioning and assurance processes, billing and operations
Ideally have Agile certification, Six sigma, ITIL Foundation, ARIS Designer Process experiencee

What we offer
We believe that taking care of our employees is the key to their success.

That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes.

We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can
LI-Hybrid