Credit Controller - Liverpool, United Kingdom - Princes

Princes

Verified Company

Liverpool, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

Job Purpose

Reporting into the International Credit Control Supervisor.
As part of a team of 4, this role is to provide a professional centralised credit control service to the European business.

Dimensions

Principal Responsibilities

Accountability and ownership of own European customer accounts.
Build relationships with customers through frequent telephone contact, chasing payment for due/overdue invoices in accordance with Princes Trading terms.
Posting and allocation of customer payments using SAP.
Process and resolve invoice claims through information gathering and liaison with Sales, Supply Chain, Depots & Customer Services.
Issue weekly reports detailing customer payment shortfalls and aged debt analysis.
Post journals to clear deductions from the sales ledger.
Ensure that paper and EDI invoices are issued daily.
Update customer records on SAP, detailing all debtors chase actions.
Internal control process compliance.

Role Requirements

Knowledge & Skills

Multilingual
Strong customer service skills
SAP knowledge of AR order to cash process.
Proven experience in a Credit Control role, with responsibility for major customer accounts.
Good communication skills with the ability to liaise at all levels.
Motivated team player with ability to build relationships and influence.
Strong organisational skills with the ability to meet deadlines.
Proactive problem solver who can work on own initiative.
Good analytical skills with attention to detail.
Ability to adapt to change.

Competencies