Customer Service Advisor - Chester, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Chester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Opportunity to work for a leading financial services business

  • Excellent career progression

About Our Client:

The employer is a highly respected financial institution with a national reach.

With a team size exceeding 5000, the company prides itself on its dedication to customer service and its commitment to fostering an inclusive and supportive work environment.


  • Handle customer inquiries, providing accurate, valid, and comprehensive information.
  • Contribute to the team's targets for customer satisfaction scores.
  • Ensure compliance with the company's service procedures, policies, and standards.
  • Manage customer complaints, resolving them promptly and professionally.
  • Work collaboratively with team members to meet service goals.
  • Identify and communicate areas for service improvement to management.
  • Stay updated with new products and features.

The Successful Applicant:


A successful 'Customer Service Advisor' should have:

  • A strong commitment to providing exceptional customer service.
  • Excellent communication and interpersonal skills.
  • A problemsolving mindset with the ability to handle customer complaints effectively.
  • A good understanding of financial services and products.
  • Proficiency in using customer service software and tools.

What's on Offer:


  • Salary £25,000 per annum.
  • Opportunities for personal and professional growth within the financial services industry.
  • Generous holiday leave.
  • A supportive and inclusive company culture that encourages collaboration and innovation.
  • Contact
  • Sara O'Brien
  • Quote job ref
  • JN
  • Phone number
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