Internal Sales - Bow, United Kingdom - Jewson Builders Merchants

Jewson Builders Merchants

Verified Company

Bow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for an organised and driven individual to join our team in
Jewson Bow (E3 2TB) as an
Internal Sales Specialist
This role is working with Jewson Bow as part of the STARK Group. We are a leading building materials distributor in Northern Europe.

We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo.

We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

Is this role right for me?

Our Internal Sales Specialists are focussed on driving and supporting sales in branch as well as demonstrating great customer service.

You'll be the face (and voice) of the business, often the first point of contact a customer has with us.

You'll chat with customers throughout the day, both on the phone and in branch, helping them find the materials they need for their projects and converting these into orders as well as building trust and lasting relationships with regular and new customers.

Experience working within a Builders Merchant would be extremely beneficial, but we are happy to provide training on product knowledge

A strong sales focus with experience in a similar role
A strong communicator with some leadership experience
A passion for delivering great customer service

What will I be doing in the role?

Our Internal Sales Specialists are an important contributor to the team's shared success, the overall performance of the business and the positive experiences of our customers.

To support our team and customers effectively you will;

Maximising customer interactions to support achievement of sales and profit targets through upselling and crossselling relevant products offering specific product advice
Support the branch team to deliver success and suggest opportunities for continuous improvement
Developing new customer accounts and lapsed accounts
Build strong, effective relationships with customers and suppliers, managing feedback accordingly
Ensuring all customer orders are fulfilled in a timely fashion
Following plans to continuously improve customer experience
Act as a key holder and direct support to branch management and work closely with the area sales manager
Understanding local market issues and communicate to Manager to support sales growth plans
Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels

What will we offer you?

STARK Group are pleased to offer you:

A competitive salary
A discretionary bonus scheme
Opportunities for career progression and development
31 days' holiday (including bank holidays), plus the option to buy or sell additional days
A defined contribution pension scheme
Great discounts across high street chains, online stores and holiday agents
STARK Life Assurance Scheme
Access to a leading health and wellbeing portal

Are Jewson and Stark inclusive employers?

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

Job Types:
Full-time, Permanent

Benefits: