Senior Health - Birmingham, United Kingdom - Mercer

Mercer

Verified Company

Birmingham, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Health and Benefit Consultant - This role can be based from our Bristol, Birmingham or Manchester offices

What can you expect?

To develop and maintain a portfolio of Healthcare and Protection clients, by providing quality consulting advice and ongoing service
To ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate
To manage and develop strong client relationships and win new business To work proactively with internal teams to deliver client expectations in line with agreed client account plans

What's in it for you?

To join a truly global organisation that can offer excellent training and ongoing career development opportunities.
We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
Competitive Benefits Package including: 25 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more

We will rely on you to:

Identify business opportunities from client portfolio and your own network
Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA
Participate in appropriate internal forums
Maintain required industry and technical knowledge
Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards
Compliance with Mercer and MMB systems
Manage client projects to successful conclusion
Compliance with sales process and tools
Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team
Retain and develop profitable client portfolio to include new clients/service lines
Build relationships with key decision makers
Win new mandates
Take overall responsibility for the delivery to the client of the agreed services
Consult with client to agree and document needs and objectives and ensure delivery of these objectives
Hold periodic review meetings with client
Client action planning in conjunction with client team
Manage insurer meetings with clients
Ensure all clients have compliant engagement documentation, in line with agreed process
Agree and monitor client fee and service specifications to ensure continued profitability
Own personal and client financial targets
Maintain technical knowledge to the required standard
Work with client team to deliver a profitable seamless service

What you need to have:

Financial and Commercial acumen (including fee negotiation skills)
Related business experience
Achievement orientated
Consulting and relationship management skills
Technical, product and process knowledge
In depth Healthcare and Group Risk knowledge is essential
Interpersonal, communication and time management skills
Working knowledge of Microsoft Office

What makes you stand out:

Excellent communication skills, both written and verbal
Attention to detail and strong organisational skills
Selfdriven and motivated
A desire to provide exceptional customer service

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person.

office or working onsite with clients at least three days per week.

Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.