Senior Commercial Manager - Gibraltar, United Kingdom - The Rank Group

The Rank Group

Verified Company

Gibraltar, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description
As an evolving business, we are adding some exciting new brands and concepts to our venues and digital offering.

By joining an office-based or operational function with us, you'll instantly be part of a high-performing and inclusive culture, which worksclosely to support our Customer-facing teams.

Gibraltar

Digital delivery is what our Gibraltar office is all about.

It's where the Finance, Digital Operations, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK.

The beautiful offices,set right on top of the Marina, is a stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a challenging market.

Are you passionate about delivering the best and most entertaining player experience? Do you have a love for all things gaming? Are you customer-focused with a keen interest in data and player trends? Rank Interactive is looking for a Senior Commercial Manager

Microsites to enhance our player's experience onsite further.

Overall responsibility for the Microsites performance including product and proposition development, daily operations, team management and prioritising collaboration across the Rank business.

Lead a team of dedicated gaming enthusiasts to deliver on key financial targets and develop the customer experience to create unique and innovative reasons for customers to use Rank Interactive brands.

Work within the wider Rank Interactive team to ensurethat multi-product play and enhanced player experience are at the heart of decision-making.

Main Responsibilities:

Owning the strategic plan and direction for microsites. Setting clear positioning and proposition in the market to deliver growth. This will include setting and owning all retained player commercial strategies, propositions and tactical outputs in orderto drive growth whilst working closely with the Mecca and Grosvenor commercial leads and other key stakeholders which include the Acquisition Director, the Head of CRM and Personalisation and the Head of Strategic Marketing.
Own the overarching financial performance across these brands with responsibility for revenue and gross profit performance. Budget responsibility for KPIs creating clear strategies across product verticals and value tiers. Reporting to C level on overridingperformance and drivers of under and overperformance vs forecast with support from BI functions.
Campaign and Promotional planning leading the team in ideating, delivering and reviewing campaigns and performance looking to optimise and continuously improve what we offer customers.
Direct responsibility for highvalue player performance, proposition and strategy. Define a process for upgrade and downgrade and focus on safer gambling/affordability/EDD
Influencing our central marketing function across product, CRM, brand and multichannel, BI and data including those who do not hold a direct reporting line
Defining and owning the product development for microsites

- with a focus on EPI migration and Thunderbite integration, improving the customer experience within mobile apps roadmaps, improving UX/UI and focusing on building MVP features and functionalityto improve ROI and customer Experience

Planning, execution and constant tracking of commercial activities and promotions ensuring performance reporting, trading meetings and period reviews are completed
Work to define the key brand values, strategies and propositions for microsites and long term growth prospects
Managing the Commercial team and relationships across multiple locations (organising internal team structures and coordinating with team managers and HR to ensure optimal teams and cohesion)
A focus on developing teams through the assignment of ownership to team members and developing lessons learnt and what next to drive further improvements
Maintaining awareness of the competitive landscape as well as opportunities for expansion, new opportunities or products
Stay updated with latest regulations and assist with the company's responsibilities under safer gambling
Support other departments & functions across Rank Interactive in their strategic goals and when called for, initiate, join and drive projects with laser focus on short term goals as well as key initiatives across the group

Key KPIs required to deliver: