Logistics Coordinator - Hemel Hempstead, United Kingdom - Think Specialist Recruitment

Think Specialist Recruitment

Verified Company

Hemel Hempstead, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking to recruit a Logistics Coordinator to join a well-established client based in Hemel Hempstead, central to the Maylands area.

This is an excellent opportunity to join a vibrant, hard-working team. Within this role you will be responsible for reporting and monitoring company orders.

If you have a strong administrative background with experience using SAP then this could be a great opportunity for you Although full training and support using the system is given, but some form of CRM, Salesforce or Administration experience is essential.

This position also offers a number of benefits including hybrid working, free on-site parking, 25 days annual leave and free lunch when in the office as well as a number of different office events to take part in too, as well as many more fantastic benefits

Responsibilities:

Assist with the order management and process of orders from creation to invoicing, including company communication and interaction, facilitating resolution of invoice disputes and resolving stock issues.
Liaise with the logistics teams to ensure all export documentation and export requirements are met.
Liaise regularly with other functions such as Customer Service Support and Supply Planning, to ensure excellent Replenishment Service Level delivery to clients.
Assist with endtoend order management to ensure excellent Customer Experience.
Assist with the Claims Management process.
Support continuous improvement initiatives.
Monitoring of returns and credit / debit Notes.
Solve upcoming escalations.
Work proactively to ensure all local objectives are achieved, whilst working in compliance with regulations.
Experience gained from working within a previous Customer Service or Administration role.
An understanding of export processes would be beneficial.
Good administration and IT skills with experience of using SAP or other CRM type systems.
Experience with Service Cloud's e.g., Sales Force would be a huge advantage.
Excellent problem solving and communication skills.
Excellent organisation and prioritising skills.